Delivery Policy
We offer FREE shipping on all wheel set orders with tracked delivery through our logistics partner(s).
SAME-DAY DISPATCH FOR WHEEL ORDERS BEFORE 1PM
As enthusiastic cyclists we know you want your bike gear so we make sure all in-stock items are packed and dispatched within 1 working day.* As soon as your order is dispatched you’ll receive an email notification.
INTERNATIONAL ORDERS
DELIVERY TIMES FROM DISPATCH
UK: 2 Days
Ireland: Next day delivery
Western Europe: 2-4 Days
Rest of Europe inc. Scandinavia: 3-6 Days
Greece (inc. islands): 4-8 Days
North America: 3-6 days
Australia & New Zealand: 4-7 days
South Africa: 4-6 days
Rest of World: 4-7 days
*Please note: We are unable to ship to Russia due to regulations that have resulted in reduced export from the UK.
*Subject to stock levels & cleared payment. Orders with tyre fitting and decal colour change can take an additional 3-5 days to process.
Please note: We are based in Northern Ireland so if your delivery is to the European Union then there will be no added import duty or sales tax.
If your delivery is to the rest of the world you will receive free worldwide shipping and if your country of residence is listed below, then import duty charges will not apply:
- Europe
- USA
- New Zealand
- Australia
- Canada
- Japan
Please note: If your country is not listed above, you will still receive free worldwide shipping, however you may be subject to pay additional tax or duty charges to your local authorities before you can receive your order.
Scribe Cycling cannot be held responsible for these costs. Scribe Cycling are not able to bear any customs or import duty costs these must be paid by yourself the customer; unfortunately, we have no control over these charges. We are unable to reimburse any costs incurred regardless of the circumstances so do please ensure you are fully aware of these costs before placing your order.
PARCEL TRACKING
You will receive an email with tracking details as soon as the order leaves us. If you've not received any tracking details or you've been waiting for your order longer than you expected, please get in touch with us on (i) Live chat, or (ii) Email team@scribecycling.com
TYRE FITTING
We want our wheels to be ready to ride and set up your tubeless tyres in our UK workshop before dispatch. We inflate the tyres with sealant then leave them overnight to ensure that they are sealed. The fitting process takes around 2 days in total.